About Us

About Family Support and Partnership Care

Family Support and Partnership Care Ltd (Care Quality Commission Registered) is a team of compassionate Social Health Care Workers, Family Support Workers, and Social Workers who provide 24/7 Short Breaks Services, Personalized Care, and Social Work Services to children and adults with complex health and social care needs.

We aim to enhance our clients’ quality of life and alleviate the families’ challenges. We provide individuals with short- and long-term support privately or through local authority-commissioned services. Our organization is dedicated to delivering optimal care services to our clients. Our staff members have extensive experience in the health and social care sector and undergo rigorous training to provide high-quality services. We also offer our staff maximum support from our management team to ensure that they provide excellent services. Additionally, our staff members undergo thorough vetting to guarantee the safety of our clients. As a culturally diverse organisation, we offer equal opportunities to all.

We provide services to:

We offer daytime and out-of-hours services to provide emergency and welfare support visits by qualified social workers or family support workers for both children and adults. Our services aim to support families in managing complex and challenging behaviors at home, especially those who have children with special educational needs or disabilities. We provide emergency respite care, short breaks support, transport provision, supervised contact, hospital monitoring visits, and act as appropriate adults. Additionally, we provide domiciliary care and support for children and adults who require personalized care in their homes, ranging from short visits to full-time 24-hour supported living care.

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Our Values

Our values are founded on the years of experience of our management team in the social care and social work fields. We understand what good service looks like to our clients, and our core philosophy is always to endeavour to deliver high-quality services that make a difference in the clients’s lives.

Compassion

Family Support and Partnership Care emphasises recruiting staff naturally motivated to care for some of the most vulnerable and at-risk clients. We strive to select staff members who go above and beyond in their work and are passionate about building solid relationships with their clients. We believe that listening, showing empathy, being kind and caring, and treating our clients with respect are essential qualities for all our staff members to possess.

Partnership

At Family Support and Partnership Care, we believe that working together with our clients and their families is crucial to achieving better outcomes. We recognise that families are the experts regarding their needs, and their involvement in defining those needs is essential. That's why we work towards creating a shared vision that enhances our clients' and their families' quality of life.

Excellence

At Family Support and Partnership Care, we are committed to delivering high-quality services by continuously learning and reflecting on our practices. We value feedback from our clients and their families and are always ready to adapt to changing needs. Our staff is regularly trained and developed to ensure they have the necessary skills to provide excellent care. Our management team is always available to listen and we use our learning to improve our services.

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Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)
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